Privacy Policy

1. Introduction

GlamourSchedule B.V. ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we handle your personal data when you visit our website and use our services.

2. Who are we?

GlamourSchedule B.V. is the data controller for your personal data. We are an online booking platform for beauty and wellness services, based in the Netherlands.

3. What data do we collect?

We collect and process the following categories of personal data:

Category	Examples	Purpose
Account data	Name, email, phone number	Creating and managing account
Booking data	Appointments, preferences, notes	Processing bookings
Payment data	Transaction information	Processing payments
Technical data	IP address, browser, device	Website optimization, security

4. How do we use your data?

We use your personal data for the following purposes:

• Processing and managing your bookings
• Sending confirmations and reminders
• Improving our services
• Providing customer service
• Complying with legal obligations
• Sending newsletters (only with your consent)

5. Legal bases

We process your data based on:

• Contract performance: necessary to process your booking
• Legal obligation: for example for tax administration
• Legitimate interest: improving services, security
• Consent: for marketing and newsletters

6. Sharing data

We only share your data with:

• Service providers (salons): necessary data for your appointment
• Payment processors: Mollie B.V. for payment processing
• IT service providers: hosting and email services
• Government authorities: if legally required

We never sell your data to third parties.

7. Retention periods

We do not keep your data longer than necessary:

• Account data: up to 2 years after last activity
• Booking data: 7 years (legal obligation)
• Technical logs: maximum 12 months

8. Your rights

Under GDPR, you have the following rights:

• Access: request what data we have about you
• Rectification: correct inaccurate data
• Erasure: request deletion of your data
• Restriction: restrict processing
• Data portability: transfer of your data
• Objection: object to processing

You can exercise your rights by contacting privacy@glamourschedule.nl.

9. Security

We take appropriate technical and organizational measures to protect your data, including:

• SSL encryption for all data transfers
• Secure servers in the Netherlands/EU
• Access control and authentication
• Regular security audits

10. Cookies

Our website uses cookies for:

• Functional cookies: necessary for website operation (session, login status)
• Analytical cookies: insight into website usage and improvement areas
• Preference cookies: remembering your language settings and preferences
• Marketing/Advertising cookies: showing personalized content and recommendations

10.1 Advertising cookies

If you consent to marketing cookies, we collect the following data to show you relevant content:

• Viewed services and categories (e.g., hairdresser, nails, massage)
• Visited salons and business pages
• Search queries within the Platform
• Interests derived from your browsing behavior

This data is stored locally in the "gs_ad_profile" cookie and is not shared with external advertising networks. The data is only used to show you personalized salon recommendations within our Platform.

Retention period: advertising cookies are stored for a maximum of 365 days.

Withdrawing consent: You can change your cookie preferences at any time via the cookie settings at the bottom of each page. Upon withdrawal, your advertising data will be immediately deleted.

11. Complaints

If you have a complaint about how we handle your data, you can contact us or file a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).

Last updated: January 2026